Privacy Policy

Your privacy is very important to South Point Poker LLC (referred to herein as Real Gaming Poker, we, or us), the owner and operator of the website located at www.realgaming.com (the Site). We are committed to maintaining the confidentiality of the personal information collected by us in order to allow you to enjoy playing poker online at the Site, by safeguarding it utilizing the best in class software and hardware architecture, techniques, methods and procedures. We will comply with the terms and conditions adopted and regulated by the Nevada Gaming Control Board and Nevada Gaming Commission when processing your personal information.


1. Consent to Privacy Policy

By using the Site, you agree to the terms of this Privacy Policy. We reserve the right to amend this Privacy Policy and changes will come into effect immediately upon such change being notified on the Site. Your continued use of the Site constitutes your agreement to this Privacy Policy and any amendments. Our Terms of Service, take precedence over any conflicting provision of this Privacy Policy. Unless otherwise defined herein, capitalized terms shall have the meaning given to them in our Terms of Service.

The purpose of this Privacy Policy is to enable you to understand how we collect, store, use and safeguard your personal information and for you to understand your rights in relation to that information.


  • What information is collected and for what purpose
  • Deposit and withdrawal processing
  • Confidentiality
  • Limits of Confidentiality
  • Who receives your information?
  • Your rights in relation to your information
  • Cookies
  • Who are we?


2. What information is collected and for what purpose

As part of the Site account opening process and to allow us to provide services to you, we will ask you to provide us with certain personal information, including your name, postal address, e-mail address and password as well as to certify that you are at least 21 years old or older. We may also use your information to verify your credentials from third parties including financial institutions, identification verification agencies and credit reference agencies for the purposes of us providing services to you. We, members of our group, our affiliates and third parties providing services on our behalf will use your personal information for various purposes such as:

  • to confirm financial transactions,
  • to provide services to you;
  • identification and vetting purposes;
  • statistical analysis and research;
  • research and development;
  • marketing, market research and customer profiling;
  • data analysis;
  • to comply with licensing and regulatory requirements; and
  • to analyze your credit risk.

We may disclose your personal information:

  • if required to do so by law or by regulatory authority;
  • if we believe in good faith that such action is necessary:
  • to comply with any law or comply with legal process served on us;
  • to protect and defend our rights or property;
  • to any regulatory body or licensing body or authority;
  • to third parties for the purposes of settling or making payment in connection with any wager;
  • to any payment management [or debt collection] company engaged by us to handle payment and collection processes to and from Users;
  • to third parties who provide services to us or on our behalf;
  • to any third party that purchases us or our business or any part of us or our business;
  • to credit reference agencies as described in the circumstances described below in this Section 2;
  • with your consent;
  • for the purposes of disaster recovery; or
  • as set out in Section 5 below.

We and other members of our corporate group may occasionally send you events and news information or information regarding new services and to provide you with customer support services. If you no longer wish to receive our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter. Where you fail to reimburse us for any chargebacks, denial or reversal of deposits you make, we may give details of your accounts and how you manage them to Credit Reference Agencies (CRA). The CRA will record the outstanding debt. This information may be supplied to other organizations and records will remain on the CRA file for 6 years after the date of the chargeback, denial or reversal of payment. The information will be used by the CRA to prevent crime, fraud, money laundering, verifying your identity if you, your partner, other members of your household, your business or financial associates apply for other facilities, monitoring the operation of accounts you may hold, making decisions for credit, credit related or other facilities, trace your whereabouts, recover debts that you owe, statistical analysis and system testing. Your personal information may be processed by us, other members or our group, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of United States of America. We will only use your name in publicity materials with your consent. The name you register with us must be your own name. In addition, it is very important that you complete the account details with valid information, since it will be used in the course of validating financial transactions and the other aforementioned purposes. You are required to advise us of any relevant changes to your personal information. Users are able to change account details by selecting an account option in the software.


3. Deposit and withdrawal processing

In the course of making a deposit, Users will need to provide deposit method information (example: credit card number). This information in conjunction with your other personal information might be used to clear financial transactions executed by you with Real Gaming Poker. You are required to advise us of any relevant changes to your personal information.


4. Confidentiality

Real Gaming Poker has undertaken substantial efforts to protect the confidentiality of the identity, preferences and other information it has collected about individual Users and will not knowingly allow access to this information to anyone outside Real Gaming Poker, other than to the User or as described in this Privacy Policy. Real Gaming Poker has made a substantial investment in its server, database, backup, firewall and encryption technologies to protect the information collected by Real Gaming Poker. You should also do your part in protecting your information. Your Login Credentials are confidential and you are obliged to keep your Login Credentials secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.


5. Limits of Confidentiality

Legally Required Disclosures: Due to the legal, regulatory and security environment in which we operate, Real Gaming Poker may be required, under certain circumstances, to disclose personally identifiable information about our Users and we may not be permitted to inform you that we have done so. Real Gaming Poker will use reasonable endeavors to limit such disclosure to the following: where Real Gaming Poker believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce Real Gaming Poker's rights. Further, we can, and you authorize us to, disclose your User identification, name, street address, city, state, post code, country, phone number, e-mail, and company information plus details of financial instruments used to deposit and cash out to third party agents of Real Gaming Poker or official government bodies as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.


6. Who receives your information?

In addition to legally required disclosures as explained in this Privacy Policy, we may disclose your personal information to our employees, employees of other companies in our corporate group, our agents and to third party service providers who use your personal information to provide services to us in respect of your being a User with Real Gaming Poker. All recipients of your personal information shall be bound by applicable data protection laws to keep your personal information private at no less a level than that by which we are bound.


7. Your rights in relation to your information

We aim to keep our information about you as accurate as possible. You can write to us at any time to review, change, obtain a copy of your information or have your details altered or corrected in accordance with your rights. In order to contact us regarding your information please contact Customer Service via the Help menu on the site.


8. Cookies

We may send you a temporary cookie when you visit the Site. A cookie is a text-only string of information that we place in your computer's cookie file so that we can remember who you are when you revisit the Site. We may use the data generated from cookies to compile statistical data on your use of our Site. You are not obliged to accept the cookie from us and you have the ability to accept or decline cookies by modifying the settings in your browser.


9. Who are we?

Real Gaming

9777 Las Vegas Blvd S.

Las Vegas, Nevada 89183


10. SECURITY

General Information and Personal Information collected by Real Gaming Poker Web Sites is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach.


We cannot enforce or control the security of the computers, electronic devices, or electronic communication methods that you may use to send emails and submit information to Real Gaming Poker over the internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you use will provide adequate security for communicating with Real Gaming Poker. Real Gaming Poker is not responsible for the disclosure or interception of information that you send before Real Gaming Poker receives it.


11. AGE RESTRICTIONS AND THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT

Pursuant to law, persons under the age of twenty-one (21) are not permitted to gamble in casinos and are not permitted to loiter in the gaming areas at the South Point Hotel and Casino. Similarly, Real Gaming Poker web sites are general audience sites intended for persons over the age of 21. In accordance with the Children's Online Privacy Act, persons younger than 21 years of age are not allowed to use our site, accept offers, or win contests, and we do not knowingly collect information from such persons. If the parent or guardian of a person under 21 believes that the person has provided us with Personal Information, the parent or guardian of that person should contact Customer Service via the Help menu on the site and request that such Personal Information be deleted from our files. If a person under the age of 18 submits Personal Information, we delete the information as soon as we discover the source of the submission, and we do not use the information for any purpose.